Renttropolis Online Property Management

So, these requirements, they don’t seem so outrageous, and they’re not. But, you’d be surprised to find that it’s not always to easy to decide on who will be most likely to fulfill these requirements, and on a regular month to month basis. Here are some tips to help you along with your hunt for the perfect tenant/s.

TAKE CARE OF YOUR HOUSE AND OTHERS WILL AS WELL:

Consider that before you advertise you may want to invest in some repairs and updates to your property. If you want to attract renters who’ll respect your place and treat it with care, as if it were they’re own, then you need to present it in a well kept, well-loved state. Likewise, you are going to want to know what is in need of repair, and what has recently been repaired before anyone moves in. This aspect is also about competition. Really, you want your rental property to shine in comparison to other properties that prospective tenants are considering. If your tenants think they’re getting a great deal, on a great home, they’ll stay.

BE A DILIGENT SCOUT:

First of all, you want to source out a good pool of folks to choose from. This means some grunt work on your side and some creative approaches to marketing your property. Think about it like a real estate sale. Your marketing and staging should appeal to whatever niche you think your particular property will draw. If it is a real family home in a great family neighborhood, advertise in and around the area, at shops and stores and businesses. There might be a local family orientated magazine or paper. If so, make sure to put in an add there. Obviously, have a sign on your front lawn for those driving through the neighborhood. If you’re advertising on a website and can place some images, definitely do so. Make sure the images are appealing, of high quality and really show off your home and the assets you are marketing. Slip “for rent” signs in other rental building in surrounding areas. You might consider offering a bonus to listing agents, friends or neighbors for successful referrals. Think outside of the box to find as many legitimate spots to advertise your rental property, and in such a way that you feel you’ll draw the crowd you are aiming to rent to.

HOLD AN OPEN HOUSE:

Hold an open house on a weekend. This is a great way to just focus in on your search. You’ll have a chance to see people coming through the home and reacting to it. ( you might get some ideas on what you could do to improve its marketability if you listen in on some hush-hush conversations!) Likewise, open houses for renters, as with real estate open houses can create a bit of pressure on people- such that, if they are interested, they’ll most likely sit down and fill out an application right then and there. Your are adding a healthy dose of competition into the mix. This is also a good way to reign in a captive audience in a more condensed time period. You can then focus on the applications you have and narrow down the options. So, during your open house, have a table set up with pens and applications ready.

APPLICATIONS: COVER THE BASICS

Make sure that on your initial applications you request at least the past five years of the applicants work experience/history. You want to get an idea as to what they’ve been up to, where they’ve been living, how long they seem to stay at each job, what line of work they’re into and how stable that work force is. Check in on personal and professional references. Three of each should be a minimum, and I would highly recommend actually following up with a phone call or e-mail to check in on them. You’ll find out a lot from others.

You application should also request information on their current/ongoing expenses. Do they have monthly car payments? Other loan payments? You’ll need to assess whether or not they can truly and comfortably afford your rental property. An ideal tenant will be able to afford rent, and have room to spare for any emergencies that may arise. After all, in most cases you’re looking for someone who has the stability to stay on for the full term of your contract and beyond.]

You application should inquire about where they are moving from and why they left. Obtain information/contact from their last landlord and follow up with a phone call.

When reviewing applications, know that an incomplete application can be a bad sign. Unless they’ve indicated that they’ll get back to you asap with the particular information, well, it’s best to look to those who’ve followed instructions and given you the information you need to move forward with the selection process. An incomplete application, can be a tell tale sign of unreliability.

MAKE THE PHONE CALLS:

In your conversations with the referees from prospective tenants, the kinds of questions you might ask are:”Are they reliable?”, “Do they regularly show up on time at work?”, “As a landlord, were you sad to see them go?” Remember you can’t really ask personal questions, nor can referees say straight out that someone is a bad tenant, employee or person. But if you ask some indirect, albeit pertinent questions, you’ll most certainly find the information you need to make an informed decision.

THE RENTAL AGREEMENT: ARRIVE ON THE SAME PAGE

When you do decide on a tenant/s, try to schedule a time to go through the rental agreement with them. Clarify areas where there may be some confusion and be specific with expectations, on both ends.

Now, although this may seem like a lot to consider, it’s better to spend the time up front to find solid tenants rather than deal with the numerous issues, and legal problems that can arise with tenants who do not fit the bill.

There are questions that you need to ask yourself if you are going to fit into this category. The first question that you need to ask yourself is are you handy around the house? This is needed because under this category you need to be able to fix most small problems that will come up in your rental house. Sometimes for example you might be asked to fix a small thing when you are collecting the rent.

The type of house you buy will be a big factor in how much work you will be able to do on the property. For example you might want to look for a ranch house if you are afraid of heights. You never know when you may need to go onto the roof and fix something. Personally I thought that I am not afraid of heights until it came time to step off the ladder and get on the roof. When you look down 2 stories that first step is very intimidating. But with that being said I have worked with people who think that it is no big deal. So that determination has to be made by the individual.

The next question that you need to ask yourself is are you very good at keeping up with things? By this I mean are you going to be there every time a problem arises? This is important because this helps build a good relationship between you and your tenants. If you are not available there may be a build up of resentment towards the you as the landlord. This resentment no matter how little it may be is very hard to mend once it gets rolling.

This problem can be minimized if you posses good people skills and are able to smooth things over easily. I have seen small disagreements work there way into big problems usually leading to the tenant leaving the house.

Strengths of this type of the hands on landlord.

You do not have to rely on anyone to get a job done.

This aspect is a great advantage to you as the landlord in all aspects. You could take a small problem and eliminate it quickly before you could even get a hold of someone to do the job. For example you could stop by on the way home from work and take care of the situation. I will generally carry a tool box stocked with many different supplies that I may need to fix small problems. This strength really helps in the landlord tenant relationship.

Provides a great way to keep track of your property.

Doing everything yourself gives you a great opportunity to see inside your house. This way you can keep close tabs on the way a particular tenant is taking care of your property. I have used the act of collecting the rent as a way to see the house. I don’t do this with all houses that I rent. It would take me to long and I would always be tracking down tenants to collect the rent. I usually have the tenants mail the rent in these situation. This is usually determined after about 6 months of really keeping the house well maintained. Other houses that I see as a potential problem, I always collected the rent in person. But that is determined on a case by case basis.

Develop a personal relationship with your tenants.

Being there personally as the home owner will give the tenants a good feeling about you and put a personal feel to the whole situation. Hopefully this will translate into a better landlord tenant relationship, which in turn means that you get your money on time etc…

Weaknesses of this type of landlord.

Requires a lot of your time.

Obviously the physical act of driving to a rental house takes a lot of your time. If you don’t have a lot of free time then this could be a big problem down the road. Of course buying a house close to where you live could help greatly in reducing this problem. And how much time you have to devote to fixing potential problems will factor into how well you do them.

Develop a personal relationship with your tenants.

I realize that I listed this as a strength of this type of landlord type. But I found that it can also be a weakness in a way because of the fact that you may be taken advantage of by the tenant. A good way to reduce this risk is to try and always keep a business like relationship and avoid getting to close. I found that this problem does not really show up if you keep the relationship very much tenant to landlord.

Listen to my live interview on www.thinkBIGradio.comCall-in Number:
(718) 664-9989
To Ask Questions or listen live if you are not near a computer.

Monday 3/10/2008
8:00 PM central Standard
9:00 pm eastern standard
6:00 pm pacific standard
7:00 pm mountain standard

45 Minutes

Melissa Ward – www.newward.com, www.renttropolis.com

We will be talking about Renttropolis Online Property Managment Software… how online systems can make your life easier and more productive.

If you can’t listen live……its ok… The shows are archived on www.thinkBIGradio.com and you can find me by name and month of my interview anytime.

It is almost certain that any case that does go to court involving a landlord will end up in one of the 218 county courts in the country which deal with all but the most complicated civil law proceedings. Each court has Bailiffs who enforce court orders and seek to collect money if a judgment has not been paid.

So as a landlord you have filed court proceedings and the day is fast approaching when you will have to appear. What does a landlord need to do?

Justice Firstly, a landlord should dispel any romantic notion that a landlord’s court appearance is a mechanism to bring about justice after months of suffering at the hands of a bad tenant. One landlord neatly summarised the legal system governing the renting of property:

“it’s got sod all to do with who’s right and who’s wrong, just who’s filled in the proper bits of paper and knows their bundle of papers really thoroughly.”

This means that even when you as a landlord know that you have done the right thing, this will count for nothing in the eyes of the law. Landlords should realise that going to court is case of proving a set of events against a list of very specific criteria. It is nothing to do with justifying that you the landlord are a good person and that your tenants are bad.

A landlords preparation for a court appearance Careful preparation is definitely the key to any landlord’s court appearance, particularly if the landlord is representing themselves. A landlord really needs to know what the Civil Procedure Rules (CPR say about the area of law they are taking action over. For example, the repossession of a landlord’s buy-to-let property following a period of non-payment of rent. Civil Procedure Rules (CPR for those landlords that haven’t come across them before are the procedural code that sets out how the court deals with cases in a just manner. Landlords before going to court should be aware of it and in particular the first few parts of the Civil Procedure Rules (CPR that deal with how court business is run in respect of paperwork, dates of service, etc.

It’s all about the evidence a landlord can present

As I mentioned previously the secret for any landlord who wants to obtain justice is providing sufficient evidence. Before going to court a landlord will have to submit a pile of documentary evidence. This folder of documentary evidence is known in legal parlance as a “bundle” and it should contain all the evidence that a landlord refers to in their statement. This might be letters that have been exchanged between the landlord and tenant, rent statements, the tenancy agreement, etc. A landlord should prepare their table of contents carefully, giving the date, a name for the entry (e.g. e-mail from defendant to landlord) and a one-line summary of the important point in the document. (For example a defendant states that they have no money available to pay rent). It is important that the landlord numbers the pages in the bundle and that they know what is where in case the judge decides to ask a question about it. A landlord should put post-it notes on the edges of their own copy so that they can find things quickly and simply. A landlord should present the court’s bundle in a ring-binder folder so the judge can easily get to the pages that the landlord refers to (this is a requirement of the Civil Procedure Rules (CPR anyway.)

A landlord should establish a clear timeline of everything that has happened to assist the judge in their determination. The landlord should also endeavour to give precise dates and amounts of money.

Finally, in preparing their statement, where a landlord makes reference to letters, e-mails etc, a landlord should make a note in their statement of the exact page number where this bit of evidence occurs in the landlord’s bundle. This will help the judge when referencing the evidence and is also a requirement in the Civil Procedure Rules.

Most importantly a LANDLORD SHOULD BE WELL PREPARED. More importantly, they should be better prepared than their opponent, THE TENANT.

Tips for landlords on the court appearance

1. Firstly, a landlord should try and stay calm. A landlord should present their case in a dispassionate and calm manner. Getting worked up or annoyed will not help a landlord’s case but getting across the facts and evidence will.

2. Court appearances are often brief. Landlords shouldn’t expect an epic appearance. Where the defendant (the tenant) fails to show which is quite common and the evidence provided to the court is clear cut, the whole thing could be over in 5 minutes.

3. It is always useful for the landlord to have the basic facts on a single piece of paper as an ‘aide memoir’ and for easy reference listing the page or paragraph reference in the landlord’s bundle of evidence (the landlord should bring the full details as well just in case)

If for example, the landlord is seeking possession under section 8 grounds the landlord might have the following information to hand:

* Tenancy start date
* Date the Section 8 Notice was served and how (proof of postage if the landlord has it)
* Arrears figure worked out to the set date. I normally do a large print spreadsheet for the judge to see.

4. A landlord should keep their answers to any questions short (yes / no). A landlord should be clear and concise. Landlords will probably find that the tenant will waffle on annoying the judge and digging a deeper and deeper hole for them selves. Remember a landlord can never prove a negative. For instance, that a tenant has not paid rent. Instead, a landlord should ensure that they lodge whatever evidence they hold and then claim that a tenant has not paid the rent; they should let the tenant prove that they have.

Remember all the evidence that a landlord has produced in court should have been submitted beforehand within a landlord’s witness statement. The judge and the defendant will get a copy of this before the hearing.

5. Landlords should be aware that courts and even judges are not infallible. Therefore a landlord should always check any judgement carefully to ensure that the law has been correctly applied. If in doubt a landlord should always seek clarification from the court, or if a landlord is still unsatisfied they should seek professional advice. There have been cases for where the admin staff working at the court have not been clear on the judgement and issued an incorrect judgement or even that a judge has misinterpreted the law!